This Privacy Policy (“Policy”) outlines how Payobill, operated by Payomatix Technologies Private Limited (“Company,” “We,” “Us,” or “Our”), collects, uses, stores, and shares your information when you use our services (“Services”) through our website, mobile applications, or other platforms (collectively, “Platform”). By using our Services, you agree to this Policy and the processing of your information as described. If you do not agree, please do not use our Services or grant permissions requested by us.
- Information We Collect
We collect various types of information, including:
- Personal Information: Name, date of birth, gender, parents’ names, marital status, email address, physical address (including PIN code, city, state), phone numbers, unique device ID, photograph/selfie, KYC details, business information, PAN, GST details, IMEI, operating system version, device name, email address (if connected to Facebook or Google+), location data (based on IP address), applications installed/uninstalled, SMS data, network information, behaviour analysis, demographic information, credit/debit card information (for transaction processing, not stored), and bank details (e.g., e-nach, NEFT, IMPS, UPI ID).
- Non-Personal Information: Data about your interactions with our Services, including cookies and traffic log data.
- How We Use Your Information
We use your Personal Information to:
- Administer and improve our Services.
- Process transactions and installations.
- Communicate with you, including sending newsletters and important notices.
- Conduct data analysis and research to enhance our Services.
- Provide customer support and troubleshoot issues.
- Send marketing and promotional materials.
- Comply with legal obligations and enforce our Terms of Service.
- Security of Your Information
We are committed to protecting your Personal Information using appropriate security measures. However, please be aware that while we strive to protect your information, no system can be completely secure. You are responsible for safeguarding any information you choose to share in public areas of our Platform.
- Data Retention
We retain your Personal Information only as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
- Sharing Your Information
- With Service Providers: We may share your information with third-party service providers who assist us in operating our business and Services, such as sending newsletters or conducting surveys.
- Legal Requirements: We may disclose your information in response to legal requests, such as court orders or subpoenas, or to comply with applicable laws and regulations.
- Business Transfers: If we undergo a change in ownership or control, your information may be transferred to the new owner.
- Cookies and Tracking Technologies
We use cookies to enhance your experience by analysing web traffic and remembering your preferences. You can choose to accept or decline cookies through your browser settings. Note that declining cookies may affect your ability to use certain features of our Services.
- Third-Party Links
Our Platform may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
- Updates to This Policy
We may update this Policy from time to time. Any changes will be posted on our website. Please review the Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions about this Policy or our privacy practices, please contact us [email protected].
