Introduction
This policy outlines the terms and conditions for using PayoBill’s BBPS services. BBPS allows users to pay various bills including utilities, insurance premiums, and more through a unified platform.
User Eligibility
- Residents of India: Only Indian residents are eligible to use BBPS services.
- Registration: Users must register on the PayoBill platform to access BBPS services.
Service Usage
- Bill Payment: Users can pay utility bills, insurance premiums, school fees, etc.
- Payment Methods: Payments can be made using debit cards, credit cards, net banking, UPI, and other digital payment methods.
- Transaction Limits: All transactions are subject to predefined limits set by regulatory authorities.
Fees and Charges
- Service Fees: Applicable service fees will be displayed at the time of transaction and are non-refundable.
- Taxes: All transactions are subject to applicable taxes.
Security
- Data Protection: PayoBill employs advanced encryption and security protocols to protect user data.
- Fraud Prevention: Continuous monitoring to detect and prevent fraudulent activities.
User Responsibilities
- Accurate Information: Users must provide accurate bill payment details.
- Compliance: Users must comply with all applicable laws and regulations.
Dispute Resolution
- Reporting Issues: Users can report transaction issues to PayoBill customer support.
- Resolution Timeframe: Disputes will be addressed within a specified timeframe as per the company policy.
Changes to Policy
- Updates: PayoBill reserves the right to update this policy at any time. Users will be notified of significant changes via email or platform notifications.
Contact Us
For any questions or concerns about this BBPS policy, please contact us at:
By using PayoBill’s BBPS services, you acknowledge that you have read, understood, and agree to be bound by this policy.
