Introduction

This policy outlines the terms and conditions for using PayoBill’s Mobile ATM (mATM) services. mATM provides convenient cash withdrawal and basic banking services at your doorstep.

User Eligibility

• Residents of India: Only Indian residents are eligible to use mATM services.
• Registration: Users must register on the PayoBill platform to access mATM services.

Service Usage

• Cash Withdrawals: Users can withdraw cash from their bank accounts using mATM devices.
• Authentication: Transactions require authentication using bank account details or Aadhaar number and biometric data.

Fees and Charges

• Service Fees: Applicable service fees will be displayed at the time of transaction and are non-refundable.
• Taxes: All transactions are subject to applicable taxes.

Security

• Data Protection: PayoBill employs advanced encryption and security protocols to protect user data.
• Fraud Prevention: Continuous monitoring to detect and prevent fraudulent activities.

User Responsibilities

• Accurate Information: Users must provide accurate banking details and ensure their biometric data is up to date.
• Compliance: Users must comply with all applicable laws and regulations.

Dispute Resolution

• Reporting Issues: Users can report transaction issues to PayoBill customer support.
• Resolution Timeframe: Disputes will be addressed within a specified timeframe as per the company policy.

Changes to Policy

• Updates: PayoBill reserves the right to update this policy at any time. Users will be notified of significant changes via email or platform notifications.

Contact Us

For any questions or concerns about this mATM policy, please contact us at:

• Email: [email protected]
• Phone: +91 844-829-7285

By using PayoBill’s mATM services, you acknowledge that you have read, understood, and agree to be bound by this policy.